Timardar

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Account and data controls

Request deletion of your Timardar account.

This page explains the request process, the data covered and information that may be retained for limited legal or security reasons.

TimardarPublic deletion instructionsUpdated 5 October 2026

1. How to submit a request

  1. Email timardarapp@gmail.com from the address connected to your Timardar account.
  2. Use the subject Timardar Account Deletion Request.
  3. Include your registered email address or phone number and, if available, your Timardar ID (TMD-ID).
  4. State clearly whether you want the entire account deleted or only specific data reviewed.
  5. Complete reasonable account-ownership verification if requested.

Prepare deletion email

Never send your password, OTP, secret key or authentication token. We do not need any of these to process a deletion request.

2. Data covered by account deletion

Subject to verification and legal limitations, deleting an account removes or de-identifies data under Timardar’s control associated with that account, which may include:

  • Account and profile information.
  • Medicine schedules, images, stock and reminder history.
  • Adherence records and notification tokens.
  • Blood pressure, glucose, weight, height, BMI, water, walking, diet or related health entries.
  • Patient-caregiver and patient-provider relationships and permissions.
  • Provider profile, refill and order data connected to the account.
  • Saved contact or SOS information under the account’s control.

Deleting a patient relationship may also remove another user’s access to the shared records. It does not delete information that belongs independently to another user where retention is legally or operationally required.

3. Information that may be retained

Limited information may be retained where required for legal compliance, fraud prevention, security, dispute resolution or legitimate transaction records. Data in routine encrypted backups may remain until that backup is overwritten according to the normal retention cycle, after which it is no longer restored to an active account.

4. Important notes

  • Uninstalling Timardar does not delete the cloud account.
  • Account deletion is intended to be permanent and may not be reversible.
  • Removing one medicine, log or connection is different from deleting the full account.
  • This public web route supports deletion requests; availability of an in-app self-service deletion control depends on the installed app version.

For other privacy rights or questions, read the Privacy Policy or use the contact page.